Find helpful answers about choosing and caring for your jewellery and accessories. For a question about a specific item or your order, contact us.
What materials are your accessories made from?
Materials vary by product. Please check the product description for details about each item.
Are your accessories suitable for sensitive skin?
Suitability depends on the materials and your individual sensitivities. Please review the material details before purchasing.
Can I wear my accessories in water?
Care requirements vary by product. Unless the item’s care instructions state otherwise, we recommend removing accessories before showering or swimming.
How should I care for my accessories?
Follow the care instructions for your item. As a general precaution, store accessories separately in a dry place and avoid direct contact with perfume and cleaning products.
How do I choose the right size?
Check any measurements provided in the product description and compare them with an accessory you already own.
How can I ask about an item before ordering?
Use our contact form and include the product name and the style or size you are considering.
How can I contact you about my order?
Send us a message through our contact form. Include your order number and a short description of your question so we can help.